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Pricing

Pricing that scales with outcomes, not seats.

CurrenciesAED · USD
BillingMonthly · prepaid
Pass-throughAt cost + 20% margin
Last updated2026-05-16
This is a working draft, pending external legal review. Tier prices, contact caps, and the feature matrix below reflect our current commercial position; line items are still being verified against the executed Order Form template by external counsel. To confirm a quote, write to support@adfinia.com with subject "Pricing".

Four tiers. Same platform.

USD figures use an indicative 3.67 AED/USD rate. The invoiced currency is set on the Order Form.

Freemium

Try the whole platform, on us.

Free
  • 500 contacts
  • Email channel only
  • Basic AI suggestions
  • Community support
  • 1 user seat
Start free
Starter

Lifecycle marketing on three channels.

Contact sales
  • 5,000 contacts
  • Email · WhatsApp · SMS
  • AI send-time optimisation
  • Email support
  • 3 user seats
Start with a card
Growth

Add the ad ecosystem and AI budget realloc.

Contact sales
  • 50,000 contacts
  • All channels + Ads (Meta, Google, TikTok, Snapchat)
  • AI budget realloc + audience intelligence
  • Priority support
  • 10 user seats · agency portal
Start with a card
Enterprise

Sovereign mode, custom limits, named CSM.

Contact sales
  • Unlimited contacts
  • All channels + Sovereign AI
  • Full AI suite + dedicated GPU option
  • Named CSM · 24×7 support
  • Unlimited seats · SSO · audit logs
Talk to sales
Pass-through costs. AI inference, channel delivery (email, WhatsApp, SMS, push), and authorised ad spend are billed at cost plus a 20% margin, itemised on every invoice. We will not bill any pass-through cost that is not itemised on your Order Form. See the Terms of Service for the full clause.

What's in each tier

Every tier includes RLS multi-tenancy, consent and suppression gates, audit logs, and ISO-27001-aligned controls. The matrix calls out what's bigger or different at each step up.

Freemium Starter Growth Enterprise
Contacts & data
Contact ceiling5005,00050,000Unlimited
Identity resolutionEmail-onlyEmail + phoneFull graphFull graph + custom keys
Segments550UnlimitedUnlimited
Data warehouse sync (Redshift, BigQuery, Snowflake)——Beta✓
Channels
Email✓✓✓✓
SMS—✓✓✓
WhatsApp Business—✓✓✓
Push notifications——✓✓
Ad audiences (Meta, Google, TikTok, Snapchat)——✓✓
AI
AI copy generation (conversational)3 turns/day100 turns/day1,000 turns/dayUnlimited
Send-time optimisation—✓✓✓
Audience intelligence——✓✓
Budget realloc across channels——✓✓
Sovereign AI (on-prem inference)———✓
Compliance & governance
Consent & suppression gates✓✓✓✓
Audit logs retention30 days1 year2 years7 years
Data residency pinning——EU onlyEU · UAE · India · custom
SSO (SAML / OIDC)——OIDCSAML + OIDC
SCIM provisioning———✓
Support & SLAs
ChannelCommunityEmailEmail + chatEmail + chat + phone
Response (Sev-1)—1 business day4 hours30 minutes, 24×7
Uptime targetBest effort99.9%99.9%99.9% (99.95% on request)
Dedicated CSM———✓

Not sure which tier?

Talk to us. We'll size your contact volume, pass-through projection, and channel mix in a 30-minute call — and tell you which tier wins on TCO. No deck, no slide-37 magic.

Talk to sales Start free

Frequently asked

Do I pay extra for emails, SMS, ad spend?
Yes. Channel delivery, AI inference, and authorised ad spend are pass-through costs billed at cost plus a 20% margin. Every line item is itemised on your invoice — nothing is buried.
Can I switch tiers mid-cycle?
Yes. Upgrades take effect immediately and are pro-rated. Downgrades take effect at the start of the next billing cycle.
What currencies do you invoice in?
AED by default for UAE customers, USD by default for everyone else. We can invoice in EUR, GBP, INR, KES, and SGD by arrangement. The currency is set on the Order Form.
Is there a free trial of paid tiers?
Starter and Growth are self-serve with a credit card; you can cancel inside the first 14 days for a full refund. Enterprise is talk-to-sales — we typically run a 30-day proof of value first.
What happens at 5,001 contacts on Starter?
Soft warning at 4,500. Hard ceiling at 5,000 — new contacts are queued until you upgrade. We do not auto-charge an overage fee; you stay in control of the tier change.
Where does my data live?
Default region is EU (Stockholm, with Ireland backup). Enterprise customers can pin to UAE, India, or a Sovereign on-prem deployment. See /legal/regions for the current list.